i COLLABORATION AND TEAMWORK
DENTAL HYGIENIST-LED CHRONIC DISEASE MANAGEMENT SYSTEM TO CONTROL EARLY CHILDHOOD CARIES
Man Wai Nga'b, and Zameera Fidac'd
Editor's Note
Dental hygienists are seen by these pediatric dentist co-authors as the optimal professionals to lead young patients and their families through the collaborative care needed for the chronic disease management of dental caries. Metrics collected in future years will assess viability of this approach.
aDDS, MPH, Boston Children's Hospital, Boston, MA, USA
bDDS, MPH, Developmental Biology (Pediatric Dentistry), Harvard Schoolof DentalMedicine, Boston, MA, USA
cDMD, Predoctoral Pediatric Dentistry, Harvard School of Dental Medicine, Boston, MA, USA
dDMD, Pediatric Dentistry, Boston Children's Hospital, Boston, MA, USA
Conflict of interest: Since 2008, Dr. Man Wai Ng has served as Faculty Lead on the DentaQuest Institute funded Early Childhood Caries Collaborative. From 2012-2014, Dr. Zameera Fida has served as Clinical Champion at Boston Children's Hospitalduring Phase 3 of the DentaQuest Institute funded Early Childhood Caries Collaborative.
Corresponding author: Man Wai Ng. Tel.: +1 617 355
3375; fax: + 1 617 730 0478
E-Mail: Manwai.ng@childrens.harvard.edu
J Evid Base Dent Pract 20I6:I6S: [20-33]
l532-3382/$36.00
© 2016 The Authors. Published by Elsevier Inc. This is ar open access article under the CC BY-NC-ND license (http://creativecommons.Org/licenses/by-nc-nd/4.0/). http://dx.doi.org/l0.l0l 6/j.jebdp.20l6.0l.0l5
ABSTRACT
Management of the complex chronic disease of early childhood caries requires a system of coordinated health care interventions which can be led by a dental hygienist and where patient self-care efforts are paramount.
Background and purpose
Even after receiving costly surgical treatment under general anesthesia in the operating room, many children develop new and recurrent caries after only 612 months, a sequela that can be prevented. This article describes the chronic disease management (CDM) of dental caries, a science-based approach that can prevent and control caries.
Methods
In this article, we (1) introduce the concept of CDM of dental caries, (2) provide evidence that CDM improves oral health outcomes, and (3) propose a dental hygienist—led team-based oral health care approach to CDM. Although we will be describing the CDM approach for early childhood caries, CDM of caries is applicable in children, adolescents, and adults.
Conclusions
Early childhood caries disease control requires meaningful engagement of patients and parents by the oral health care team to assist them with making behavioral changes in the unique context oftheirfamiliesand communities. The traditional dentist/hygienist/ assistant model needsto evolve to a collaborative partnership between care providers and patients/families. This partnership will be focused on systematic risk assessment and behaviorally based management of the disease itself,with sensitivity toward the familial environment. Early pilot study results demonstrate reductions in the rates of new caries, dental pain, and referral to the operating room compared with baseline rates. Dental hygienists are the appropriate team members to lead this approach because of their expertise in behavior change and prevention.
INTRODUCTION
Spencer is a 2-year-old healthy child with early childhood caries (ECC). His caregiver is advised to discontinue allowing Spencerto sleep with a nursing bottle containing milk and to begin brushing his teeth with fluoride toothpaste. Because
Keywords: Chronic disease management of caries, Early childhood caries, Dental hygienist led team-based oralhealth care
Spencer is age-appropriately uncooperative for dental treatment, he is recommended to receive restorative treatment under general anesthesia in an operating room (OR) setting.
Nine months after receiving OR treatment, Spencer returns with pain, recurrent caries, and also new caries on his previously unerupted second primary molars. Spencer is still sleeping with a nursing bottle and drinks juice frequently. His mother states that she cannot brush his teeth because he does not let her. Because Spencer is still uncooperative, he is recommended to undergo a second OR visit for dental treatment. Figure 1 shows the intraoral radiographs of Spencer taken during his first and second OR visits.
For children like Spencer, even after receiving costly surgical treatment in the OR, many develop new and recurrent caries after 6-12 months.1-4 As dental caries is a chronic disease that is largely preventable and can be controlled, we are convinced that there can be a better outcome for patients like Spencer. Until recently, the standard of care of the dental profession once carious lesions manifest has been to rely primarily on surgical and restorative treatment.5 Chronic disease management (CDM) of dental caries is a science-based approach we have tested in clinical practice that can prevent and manage caries. Although there has been a shift in dentistry toward a preventive approach to caries management, disease prevention and management are not yet sys-temically applied in dental education or clinical practice.
The purposes of this article are to (1) introduce the concept of CDM of dental caries, (2) share evidence that CDM improves oral health outcomes, and (3) propose a dental hygienist—led team-based oral health care approach to CDM. Although we will be describingthe CDM approach for ECC, CDM of caries is applicable in children, adolescents, and adults.
Dentistry's current approach to caries
With roots deep in surgical traditions, the dental profession continues to primarily address dental caries as an acute
surgical problem that requires restoration and repair.6 Although restorative treatment repairs tooth structure, it does not address the underlying disease process.7 If the responsible risk factors are not adequately addressed, new and recurrent caries will likely develop.8 A more effective approach may be one that relies on patient-specific prevention and focused management of the disease in addition to repairing or restoring carious tooth structure.9-11 CDM is such an approach which has been demonstrated in early studies to be effective in improving outcomes in children.12-14
In this article, we describe how active and engaged dental hygienists working within a collaborative care team can transform a contemporary dental practice toward incorporating CDM into everyday workflows.
What is CDM?
CDM of dental caries is separate and distinct from prevention and restorative treatment. CDM has been defined as a system of coordinated health care interventions in which patient self-care efforts are significant. Based on the assumption that patients have the most important role in the care of their chronic health conditions, CDM aims to promote a sense of responsibility on the part of the patient, parent, or caregiver for his or her own health.
CDM differs from a traditional approach whereby care providers tell patients what changes to make. Instead, it calls for a partnership or a close collaboration between an informed and engaged patient and/or parent and a proactive health care provider ideally in a culturally and linguistically appropriate manner. As dental caries is a chronic disease that is significantly influenced by social and behavioral factors, effective management requires customized patient self-management of etiologic factors. An important role of the professional team is to provide coaching and support to the patient and family to make the necessary lifestyle changes, such as in oral hygiene practices, dietary habits, and fluoride use. This personalized approach to patient care is the essence of the CDM model.
^H O Carles lesion c< ^H I charting by ¡^^■^^^¿jH )_ tooth surface and activity Re««Jntervals Treatment based caries risk clinical needs and caregiver s or ♦DentaQuest Institute Caries risk assessment • Performed in full or abbreviated format during each visit • Children who have at least one tooth with demineralization or cavitation lesion is an ECC patient
Effective communication • With permission, explain the caries process to parent; and use structured communication strategies such as o Fixing the cavities does not fix the problem o Without a change in diet and home care, new cavities and broken filling will result o Change is hard and won't happen over night
Self-management goal setting • Engage and coach parent to select one or two goals to work on until the next visit • Goals may include more frequent tooth brushing, topical fluoride use and specific diet modification strategies
Caries charting • Use a charting system, such as ICDAS or ADA Caries charting system to: o Document caries by tooth, surface and activity o Monitor disease improvement or progression
Fluorides and other remineralization strategies • Topical fluorides, including over-the-counter toothpaste, stannous fluoride, xylitol, and/or calcium phosphate products can be offered
Restorative treatment • Full range of treatment options can be presented based on each patient's needs and parent's desires, including o Conventional treatment (incl. use of pharmacologic management) o Interim therapeutic restorations for caries control and sealants
Risk-based recare intervals Patients are recommended to return in: • 1-3 months (if high risk) • 3-6 months (if moderate risk) • 6-12 months (if low risk) At the recare/disease management visit, perform: • Caries risk assessment • Self-management goal setting • Exam and charting • X-rays if indicated • Fluoride varnish
Figure 2. ECC chronic disease management clinical protocol*.
ECC collaborative and CDM protocol
Beginning in 2008, the DentaQuest Institute has supported multiple phases of a learning collaborative modeled after the Breakthrough Series by the Institute for Healthcare Improvement.15 The ECC Collaborative has trained clinical providers and team members in more than 40 dental and oral health care practices across the United States to test and implement a CDM protocol to address ECC using quality improvement methods.16 The authors of this article have been involved in the ECC Collaborative as care providers, change champions in their own dental practice, and faculty in the Collaborative.
Figure 2 and Table 1 show the most recent ECC CDM clinical protocol for the ECC Collaborative. The ECC Collaborative CDM protocol includes 7 components: (1) caries risk assessment (CRA), (2) effective communication, (3) self-management goal setting, (4) caries charting, (5) fluorides and other remineralizing strategies, (6) restorative treatment as needed and desired by patient/family, and (7) recare interval based on risk. The ECC CDM protocol along with its rationale and promising results from phases 1 and 2 of the ECC Collaborative will not be described in great detail here as they have been published elsewhere.12-14
Components 1-3: CRA, effective communication, and self-management goal setting
Regularly assessing each patient's risk for caries and providing support and coaching to control risk factors are the cornerstones of the ECC CDM protocol. In practice, a full or abbreviated CRA is performed at every visit informally or preferably, by using a structured form. This form is used to guide the query about the patient's diet and oral hygiene habits, to assess the patient's changing balance of risk and protective factors and efforts with meeting self-management goals. Structured CRA forms are available from the American Dental Association,17 the American Academy of Pediatric Dentistry,18 and Caries Management by Risk Assessment (CAMBRA)19,20 and other groups. Figure 3 shows a CAMBRA CRA form for ages 0-5 year olds.
With permission, the etiology of the caries process is explained to the patient or caregiver, followed by coaching the patients (or their parents) about the risk and protective factors and providing support with self-management goal setting. In the ECC Collaborative, visual flip charts and handouts have been used to help guide the conversations with patients and parents.
Effective self-management support uses a collaborative approach, with providers and patients working together to
1 Existing Fluoride Sample self-1 risk varnish management 1 category New clinical findings interval goals Restorative treatment CDM return interval Other
Low • No disease indicators of caries; or 6-12 mo • Twice daily brushing • Completely remineralized with F toothpastea (arrested) carious lesions • Stannous fluoride on cavitated lesions 6-12 mo
Moderate • No disease indicators0 but has risk 3-6 mo • Twice or more daily factors ; and/or inadequate brushing with F protective factorse toothpaste • Disease indicators present with • Stannous fluoride some remineralization on cavitated lesions • Dietary changes • Sealants • ITR • Conventional restorative 3-6 mo • Xylitol gum or candies or wipes • Calcium phosphate paste
High • Active caries (disease indicators |-3 mo • Twice or more daily present) brushing with F • No remineralization occurring toothpaste • Heavy plaque • Stannous fluoride on cavitated lesions • Dietary changes • ITR • Sealants • Conventional restorative • Sedation/GA 1-3 mo • Xylitol gum or candies • Calcium phosphate paste
ITR, interim therapeutic restoration; GA, general anesthesia. a Brush with a smear of 1000-ppm F toothpaste. b Apply a smear of 1000-ppm stannous fluoride to cavitated lesions. c Examples of disease indicators include demineralization, cavitated lesions, existing restorations, enamel defects, deep pits and fissures. d Examples of risk factors include patient/maternal/family history of decay, plaque on teeth, frequent snacks of sugars/cooked starch/sugared beverages. e Examples of protective factors include fluoride exposure (topical and/or systemic), xylitol.
Table 1. ECC risk-based chronic disease management protocol.
define problems, set priorities, establish goals, and create treatment plans to solve problems. A member of the care team, typically the dental hygienist, engages and coaches the patient or parent with self-management goal setting. Figure 4 shows an example of a self-management goals handout used in the ECC Collaborative.12
Recognizing that change is hard to achieve, no more than 1 or 2 self-management goals are typically selected to work on until the next visit. Self-management goals may include more frequent toothbrushing, using remineralization strategies and topical fluorides at home and diet modification.
Component 4: caries charting
Because caries may progress and arrest at the same time in different locations of the dentition, performing a clinical examination and charting carious lesions are important to monitor caries presence, progression, and activity by tooth and surface. Using a system such as the American Dental Association Classification System21 (Figure 5), the International Caries Detection and Assessment System,22,23 or a modified system (Figures 6 and 7) allows for tracking of information important for determining disease diagnosis, caries risk status, and appropriate clinical treatment planning.
To properly visualize the surfaces of the teeth, any plaque present on the surface is brushed or wiped away.
Demineralized enamel surfaces, which appear as chalky white spots, are important to document and follow closely over time. Caries activity is determined by visual assessment and also through a tactile examination using a balled explorer or by gently sliding a sharp explorer over the exposed dentin.
Anecdotally, the ECC Collaborative has found this component of the protocol, though valuable, to be most difficult to implement by the teams. The additional time required to chart caries by tooth and surface, which is separate and distinct from the restorative treatment plan, along with the lack of ease to do so are barriers.
Component 5: fluorides and other remineralization strategies
The use of fluoride for caries prevention and management is both safe and effective. In children determined to be high caries risk brushing with a small quantity of 1000 ppm of fluoridated toothpaste 2 or more times each day by an adult caregiver is recommended. Young children should receive assistance with toothbrushing as soon as the first tooth erupts from an adult caregiver.
A smear of 1000-ppm fluoride toothpaste or 0.4% stannous fluoride may be applied to cavitated or demineralized tooth surfaces to assist with remineralization of the carious surfaces with instructions to defer eating, drinking, or rinsing for
Figure 3. CAMBRA caries risk assessment form for ages 0-5 years.
CARIES RISK ASSESSMENT FORM FOR AGES 0 TO 5 YRS OLD
Patient Name:_I.DJ_Age:_
Date:_Assessment Date:__
mote Any ore yes m column i stonima likely 'High YES = CIRCLE Commente:
Risk" and an Indication Tor bacteria tests 1 I 2 I 3
1. Risk Factors (Biological Predisposing Factorsi
fa; Matfiercaregtoer lias Had known active ctentai decay in past year YES
It! Eccte rttn iWd other tftar water, plain nils anl'DrlSmxia YES Tjipais):
(c) Continual bodfc use YES
Ctid seecs wth a cccte, or rirsee on demanc YES
te; Frequent (> 3 Brmes.'daiy] 3et\w=er-rneal snacks or sjga^'oocfcEd starctVsugarec beverages YES ? ümK.'day: THBiBt
IT; Sailva-REducing factors are pre&ert, I refuting: 1. mediations (e.g., ashrna [altxierof] or hyperacr.tty) 2. neclcal ;can»- treamen:: w genetic facto-s YES
(g;. CNd has de^tcKreTtal pfDWens.' CSHCN iCtilld V-rtn Special hteatf Care NeedEi YES
mji Parent ardor caregv&r h3& o* SES (Sodo-econornlc statu&i ardor lew team literacy, wiCEarv Heac Kan YES
2. Protective Factors
(a} CMd Ives m a "uofldateö community (nos zip code) YES ZpCode:
it>;. Takes nayWe sq»temeT6 YES
(ci Cttia drinks fljordalEd water (e.g., tap wdo) YES
(d|. Teen tfjffted »CT ruylae tootriD3s;e (pea dzel at C3st 2xdö»y YES v ams.'day:
(ej Fluodde tomteti in last E roctre YES
(T) f.totfer'careglver jnoe-stends jse at xylltcH guri'lazefges YES
(g) CMd te gven x)ltld (geemmendgd '«toes, spray, ga t YES
3. Disease Indicators - Clinical Examination or Child
ta; ctùl:<_e 'Arne spccs, aecacrtaions, er œcav present on trecttiisteem YES
It)} Existing restorators YES
(c) PlaqLe is ooi/cue or tue teetf and'or girrs Heed eaely YES
(d; Visually naoeqjâesaliva (low YES
(e) New 'enlnerazadcn since last .151! (List teem): YES Teem
Child's Overall Caries Risk* (circle): HIGH MODERATE LOW
CttktBadeittSaBva Test Results: MS: Lfl: Flow Race: iriMn: Date:
Careqver Eaterta satva Test Reeuts: MS: LE: Row Ftara: rnLlrin: Dare:
Self-management goals: 1._
Since Last Visit New Cavitation: New White Spot Lesions: Dental Pain:
Referral Needed on:_
YIH Y/N Y/N
* Assassinant baaed on provider's Judgment of balance between risk Tactorsidlssasa Indicators and protective factors Clinician's Signature:_Date:_ «i.f^fcM: u*ut
30 minutes after. Xylitol products and casein phosphate products are also available to assist in controlling the caries process at home.
Professional fluoride treatment should be offered based on caries risk status. Children at increased caries risk should receive a professional topical fluoride treatment (fluoride
Figure 4. Sample self-management goals handout.
Source: Adapted from Figure 4 Self-management goals on page 759 in Pediatric Dental Care: Prevention and Management Protocols Based on Caries Risk Assessment, authored by Ramos-Gomez FJ et al., in the CDA Journal, Vol38, Issue 10, October 2010, with permission.
varnish) at least every 6 months.24 High-risk children should receive fluoride varnish every 3-6 months and moderate-risk children, a minimum of every 6 months. Low-risk children may not receive additional benefit from topical fluoride treatments in addition to what they receive from fluoridated drinking water and toothpaste.25 Children with ECC, who have demineralized enamel or cavitated carious lesions, may benefit from receiving professional topical fluoride
applications more frequently than every 3 months to assist in controlling the caries process.'3
Component 6: restorative treatment (including sealants, interim therapeutic restorations (ITRs), and conventional restorative treatment as needed and desired by patient/family) Tooth surfaces with deep pits or fissures, of children who are at high caries risk, would benefit from a bonded or glass
Figure 5. American Dental Association Caries Classification System.
Source: From JADA 146(2), http://jada.ada.org, February 2015.
ionomer sealant.26 Typically, sealants are placed on permanent molars, but primary molars may also benefit from sealant placement, especially if there are already incipient lesions present or if decay has already manifested on other primary molars with similar pit and fissure
anatomy.26
If destruction of tooth structure by the caries process is minimal, arrest of the decay might be possible with remi-neralization strategies.12 Restorative treatment may be deferred if the disease can be stabilized. If the decay has progressed into dentin or caries arrest has not been achieved, ITRs may be performed to achieve caries control. The ITR procedure involves removing the decay using hand or rotary instruments with caution to avoid pulp exposure. After preparation, the tooth is restored with a fluoride-releasing glass ionomer restorative material. It is important for the parent to understand that this approach is caries control rather than permanent restoration12 (see Byrd, in this issue).
When significant tooth structure has been destroyed by the caries process, restorative treatment is performed to restore function or improve esthetics. Owing to the high occurrence of recurrent decay and the significant costs of general anesthesia, long-term success of restorative treatment for ECC
depends on an effective management of the disease, along with the appropriate use of restorative technique and materials for the primary dentition.6 A child who shows improved caries risk status and caries activity may receive more conservative restorative treatment. However, a child demonstrating no improvement of caries risk status or continuing progression of caries activity may benefit from more aggressive care to reduce new and recurrent decay in susceptible tooth surfaces, such as with the use of full-coverage stainless steel crowns.
When caries arrest is achieved, restorative treatment may be deferred, especially in a child unable to cooperate for restorative treatment. However, close follow-up and preventive care based on caries risk are essential to safeguard from disease relapse. Seeing a child more frequently for preventive care over time has been found to be helpful to reduce a child's fears and to build trust between the care provider and the child, allowing for restorative treatment to be completed with greater ease in the clinical setting, at a later time.13
Component 7: recare intervals
Patients are recommended to return for recare frequency based on their caries risk (1-3 months for high risk;
Figure 6. The International Caries Detection and Assessment System (ICDAS) and alternative charting systems. The codes Dl, DI.5, and D2 describe enamel or dentin changes, breakdown, or cavitation: Dl = enamel change, DI.5 = enamel breakdown, and D2 = decay extending into dentin. The codes A, B, and C describe caries activity: A = completely arrested (inactive caries; may appear shiny or dark brown/black; feels hard); B = becoming inactive (may feel leathery or harder); and C = active caries (feels soft). ^-Clinical Visual Assessment->
ICDAS Dental Terms ICDAS Detection ICDAS Activity
Extensive cavity with visible dentin e
Distinct cavity with visible dentin 5 +/-
Underlying dentin shadow 4 +/-
Localized enamel breakdown 3 +/-
Distinct visual change in enamel 2 +/-
First visual change in enamel 1 +/-
Sound 0 +/-
Alternative Charting System 1
Alternative Charting System 2
D2A D2B D2C
D2A D2B D2C
D2 1 - 1 H-1
D1.5 1 -9
Dl B-1
Dl 1 -1
3-6 months for moderate risk; and 6-12 months for low risk) and the desires of their parent. During the disease management recare visits, a clinical examination and CRA are performed, and self-management goals are reassessed.
In high- and moderate-risk patients, where self-management goals have been agreed on, follow-up recall or CDM visits provide opportunities to determine the current caries risk status, perform a clinical examination to reevaluate disease diagnosis, reassess self-management activities, and provide ongoing coaching. During the initial visit, if heavy plaque and gingival inflammation are present, it may not be possible to complete an accurate examination, especially in an uncooperative young child or a child with special health care needs. A follow-up visit 1-3 months later allows for a more accurate assessment of demineralized enamel, remineralized enamel, and pit and fissure caries, as well as for fluoride varnish to be applied.
Recare visits may be scheduled with the dental hygienist. Dental hygiene visits by their nature are focused on promoting healthy behaviors and preventing and controlling disease, along with disease diagnosis. Continuity-of-care visits
are opportunities to monitor disease progression and self-management behaviors on the part of the patient or parent. Therefore, the dental hygienist, through continuity-of-care visits with patients, has the best opportunity to build trust and provide coaching, role modeling, positive reinforcement, and social rewards. Whenever possible, the CDM activities are coordinated with return visit intervals based on the most recent caries risk status in conjunction with the restorative care needed (Table I).
Box 1 and Figure 8 describe and show an example of successful CDM interactions by a dental hygienist with 2 year old Abby, who has ECC, and her mother.
EVIDENCE SUPPORTING CDM OF ECC
Phase I of the ECC Collaborative from 2008 to 2010 that took place at 2 hospital-based dental care practices, found that, after 30 months, children with ECC in the intervention group experienced lower rates of new cavitated carious lesions, pain, and referrals for restorative treatment in the OR compared with baseline historical controls with ECC (Table 2). In addition, structured interviews completed with
Figure 7. Definitions of codes in the International Caries Detection and Assessment System (ICDAS) and alternative charting systems and the characteristics of the carious lesions.
ICDAS Code Alternative Codes 1 or 2 Characteristics of Lesion
Active Lesion Inactive Lesion
1,2 or 3 2 or 3 DlorD1.5 Surface of enamel is whitish/yellowish opaque with loss of luster • Feels rough when tip of probe is moved gently across the surface. Lesion is in a plaque stagnation area, i.e.: pits and fissures, near gingival and approximal surface below contact point Surface of enamel is whitish, brownishor black • Enamel maybe shiny and feels hard and smooth when tip of probe is moved gently across surface. For smooth surfaces, caries lesion is typically located at some distance from gingival margin
4 4 or D2 • Probably active
5 or 6 5A,B or C D2A, B or C • Cavity feels soft or leathery on gently probingthe dentin • Cavity may be shiny and feels hard on gently probingthe dentin
some parents in the intervention group found that most believed the CDM approach to be helpful for their children. Almost all parents appreciated being given information as to why their children may have developed ECC.13
A follow-up phase 2 of the ECC Collaborative continued with 5 additional sites across the United States. After 18 months, fewer CDM children experienced new cavitation, pain, and referrals to the OR for restorative treatment compared with baseline historical controls (Table 3).12 The teams found that quality improvement methods facilitated adoption of the CDM approach and resulted in improved care to patients and better outcomes overall.
COLLABORATIVE TEAM-BASED CARE
The typical oral health care team includes dentists, dental hygienists, and dental assistants. Dental hygienists are ideally suited to facilitate team-based CDM care because they are considered experts in preventive oral health care. Dental hygienists provide patient education and oral health promotion while facilitating continuity of patient care and fostering relationship and trust building with patients and parents.
Figure 9 shows a flow diagram of the CDM protocol outlining the roles that members of the dental team may assume. In the CDM approach, the dental hygienist is pivotal in providing patient education, support, coaching, self-management goal setting, and documentation of
findings from CRA. The previously noted 7 components of the CDM approach to ECC are opportunities for dental hygienists to assume active leadership roles. CDM of caries requires professionals to work collaboratively with the patient or family to address specific risk factors and provide education, but really focusing on behavioral change (using effective communication techniques such as motivational interviewing), introducing fluorides and other remineralizing agents, and recommending patients to return for disease management visits and fluoride varnish applications more often based on the patient's caries risk At the same time, a patient may present for restorative treatment, but the dentist or another staff should revisit caries risk factors and provide continued self-management support.
The collaborative care team approach should extend to the administrative staff, such as front desk/reception and billing staff, who can help provide clarification and reinforcement of oral health educational messages and self-management support. In a broader sense, the collaborative care team may also include primary medical care providers or specialty care providers for those patients with special health care needs. We are proposing a model of CDM for the primary oral health care dental practice, but we believe that CDM may also be appropriate for an interprofessional model of health care in general (see Braun and Cusick, in this issue).
Working in a collaborative partnership with parents and children with ECC, professionals and staff are able to increase
Box 1. A patient example of a successful CDM process led by a dental hygienist.
Visit 1: A 2-year-old Abby presents with her mother for a new Infant oralhealth visit with Logan, dentalhygienist. Logan performs a CRA and a knee-to-knee examination with Abby's Mom. Pertinent findings from the CRA include (1) history of active caries in Mom, (2) patient sleeps with a nursing bottle containing milk, (3) patient brushes with a training nonfluoride toothpaste, (4) patient drinks apple juice 3 times per day, and (5) no reported pain. Pertinent clinicalexamination findings include (1) heavy plaque biofilm presence on buccalcervicalgingivalmargins of the maxillary incisors, (2) demineralized enamel on the maxillary incisors and extensive breakdown of the maxillary left lateralincisor, and (3) a cavitated carious lesion just into dentin on a mandibular primary first molar.
With parentalpermission, Logan explains the etiology of the caries process and lets Abby's Mom know that cavities can be prevented and stopped. But, without a change in the diet and/or oralhygiene, the cavities will get worse. Mom is asked what matters to her—which goals are most important to her, such as avoiding pain and infection, preventing cavities getting worse, or the appearance of the teeth.
Logan discusses with Mom possible restorative treatment options including restorative treatment with sedation or general anesthesia, interim therapeutic restoration (ITR) treatment of the lower left first molar at an upcoming visit, explaining to Mom that because the decay is just extended into dentin, restorative treatment can be deferred to avoid inflicting psychological trauma to Abby.
Logan helps Mom select 1 or 2 self-management activities to implement in the next month and asks if she would be willing and able to return with her child in 1 month for another visit and fluoride varnish application. Mom agrees to return in 1 month and to 2 goals: (1) to begin brushing with a smear of 0.4% stannous fluoride toothpaste (as demonstrated after breakfast and before bed and to wait 30 minutes before eating, drinking, or rinsing after) and (2) to switch completely to water in bottle to bed. Mom is advised to expect a couple of sleepless nights.
Visit 2: In 1 month, Abby and her Mom return for a follow-up visit with Logan, dentalhygienist. Mom reports brushing with a smear of stannous fluoride toothpaste after breakfast and before bed and has switched to water in the bottle to bed. A knee-to-knee examination performed shows improved good plaque controland demineralized surfaces and cavitated lesions manifesting remineralization. Logan congratulations Mom on her efforts. Logan asks Mom what other strategies she could consider implementing next. Mom is willing to try to reduce the juice to 1-2 times and will give more water or milk. Mom agrees to defer restorative treatment and to return in 3 months. Because Abby has no pain and the caries lesions have not progressed, ITR for the molar is discussed as possible treatment at the next visit and to defer restorative treatment for the maxillary incisors. Fluoride varnish is applied.
Visit 3: In 3 months, Abby and her Mom return for a follow-up visit with Logan, dentalhygienist. A knee-to-knee examination finds good oralhygiene. The carious lesions on the maxillary incisors are arrested. The cavitated lesion on Abby's lower left has become larger and feels soft to the explorer.
Mom reports brushing Abby's teeth with a smear of stannous fluoride toothpaste before bed and sometimes in the morning. She has stopped the bottle to bed completely and is giving a cup of juice each day with more water and milk. She is giving fruit snacks occasionally to Abby.
Mom gives consent, and ITR is performed on the lower left molar and agrees to defer restorative treatment on the maxillary incisors. Because Abby has been returning for frequent visits, she has become more comfortable with the practice and the providers. She has become less anxious, and the ITR procedure was completed quickly and easily. Glass ionomer restoration is placed on the molar. Fluoride varnish is applied.
Logan coaches Mom on avoiding fruit snacks. Mom agrees to give more fruit, to try to brush Abby's teeth after breakfast, and to return in 3 months for another follow-up visit.
the motivation to set self-management goals and make seemingly simple but difficult behavioral changes, such as increasing brushing frequency, using fluoride toothpaste, reducing carbohydrate and/or sugar intake, and returning more often for CDM visits.
BARRIERS AND LIMITATIONS OF CDM
CDM is actually not a new concept. Featherstone introduced the Caries Balance in 2000, and CRA tools have been available, such as through CAMBRA19 and the American Academy of Pediatric Dentistry.18 Why then is
Figure 8. (A) Abby at her third visit, with improved oral hygiene and signs of caries remineralization. (B) Abby's lower left primary first molar with occlusal decay. (C) Interim therapeutic restorative treatment of mandibular left primary first molar: decay excavated without local anesthesia. (D) Mandibular left primary first molar restored with glass ionomer. (E) Abby's maxillary incisors restored with composite at age 4 years.
there a gap from what we as dental practitioners actually do in practice to what we desire to do in terms of caries management? Some reasons include the time required to translate science into clinical practice (17 years on average),28 insurance reimbursement historically favoring surgical management of dental caries,11 lack of provider training,11 and lack of knowledge by and incentives for the public to seek risk-based preventive/disease management care.11 Although providers may be familiar with CRA and CDM approaches, they likely do not know how to operationalize them into day-to-day clinical care with patients. In addition, the current dental information systems (electronic dental records) do not easily allow for data measurement or tracking of the oral health status of
patients.11
Although some clinical practices base treatment recommendations on CRA, many do not do so in a systematic way with every patient at every visit. Students in dental hygiene programs and dental schools may be learning about risk-based CDM, but putting this approach into practice is difficult without support from mentors at rotation sites and senior partners in practice, greater initial acceptance by patients/parents, and insurance reimbursement for the additional time needed for risk assessment, communication and goal setting, and fluoride treatments. With more evidence demonstrating the cost-effectiveness ofthe risk-based CDM approach and with the movement by payers to reimburse providers via pay for performance payment systems, CDM may be accelerated to become the future standard of care.
Table 2. ECC Collaborative Phase I: comparison of rates of new cavitation, pain, and referral to OR between ECC patients and historical control patients.
Boston Children's Hospital Saint Joseph Hospital
Outcomes ECC Historical (n 5 403) control % (n 5 129) % Improvement % ECC (n 5 234) % Historical control (n 5 80) % Improvement %
New cavitation 26.1 75.2 ;65.3 41.0 71.3 ;57.5
Pain 13.4 21.7 ▼ 38.2 7.3 31.3 ;23.3
Referral to OR 10.9 20.9 ; 47.8 14.9 25.0 ; 67.8
Table 3. ECC Collaborative Phase II: comparison of rates of new cavitation, pain, and referral to OR between ECC patients and historical control patients.
ECC (n = 344) Historical control % (n = 316)% Percentage improvement % Improvement range %
New cavitation 33 46 ;28 A 14- ▼ 71
Pain Referralto OR 8 11 14 22 T27 ;36 ▲ 80- ; 100 0- ; 81
CONCLUSIONS
The CDM model for caries is grounded in a scientific understanding of caries pathogenesis and caries as a chronic biobehavioral disease. Disease control requires meaningful engagement of patients and parents by the oral health care team in a collaborative partnership to assist them with
making behavioral changes in the unique context of their families and communities. The traditional dentist/hygienist/ assistant model needs to evolve to focus on systematic risk assessment and behaviorally based management of the disease itself, with sensitivity toward the familial environment. The dental hygienist is the appropriate team member
Figure 9. Flow diagram of the ECC chronic disease management protocol and the potential roles of dental team members.
Initial Visit
Review medical history and dental history (H)
Perform CRA (H)
Perform Clinical exam (D)
Perform Caries charting (H)
Take radiographs if indicated and possible (H)
Assess cooperation (H)
Apply Fluoride varnish (H)
Recare/Disease Management Visits**
Perform abbreviated CRA (H)
Perform Clinical exam (D)
Perform Caries charting (H)
Take radiographs if indicated and possible (H)
Revisit SM goals (H)
Assess cooperation (H)
Apply Fluoride varnish (H)
Inclusion Criteria
At least one tooth with caries (cavitation and/or
demineralization)
Or history of caries
Effective Communication and Self-Management Goal Setting
Explain caries process and causes of ECC (H) Coaching and Self-management Goal Setting (H)
Use Handouts and Flipcharts (H)
Restorative/Surgical Treatment as indicated and desired
Restorative treatment (D) ITR (D)
Sealants (Hor D) GA/OR or Sedation (D)
**For Children at High Risk
Next Recare/DM visit in 1-3 months
"For Children at Medium Risk
Next Recare/DM visit in 3-6 months
**For Children at Low Risk
Next Recare/DM visit in 6-12 months
(H) = Hygienist's role ECC = early childhood caries DM = disease management
(D) = Dentist's role
ITR = interim therapeutic restoration
CRA = caries risk assessment
GA/OR = general anesthesia/operating room SMG5 = self management goals
to lead this approach because of their expertise in behavior change and prevention.
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SUGGESTED READING REFERENCES
1. Borelli B, Tooley EM, Scott-Sheldon JS. Motivational interviewing for parent-child health interventions: a systematic review and meta-analysis. Pediatr Dent 20l5;37(3):254-65.
2. Edelstein BL, Ng MW. Chronic disease management strategies of ECC: support from the medical and dental literature. Pediatr Dent 20l5;37(3): 28l-7.
3. Featherstone JDB. The science and practice of caries prevention. J Am Dent Assoc 2000;l3l:887-99. Available at: http://jada.ada.org/cgi/content/ full/l3l/7/887.
4. Fontana M. The clinical, environmental, and behavioral factors that foster early childhood caries: evidence for caries risk assessment. Pediatr Dent 20l5;37(3):2l7-25.
5. Garcia R, Borrelli B, Dhar V, et al. Progress in early childhood caries and opportunities in research, policy and clinical management. Pediatr Dent 20l5;37(3):294-9.
6. Ng MW, Ramos-Gomez F, Lieberman M, et al. Disease management of early childhood caries: ECC collaborative project. Int J Dent 20l4;20l4: 327801. Available at: http://www.ncbi.nlm.nih.gov/pubmed/24723953. Accessed April 19,2015.
7. Samnaliev M, Wijeratne R, Kwon EG, Ohiomoba H, Ng MW. Cost-effectiveness of a disease management program for early childhood caries. J Public Health Dent 2015 Winter;75(l):24-33.
8. Young DA, Novy BB, Zeller GG, et al. The American Dental Association Classification System for clinical practice.J Am Dent Assoc 20l5;l46(2):79-86.
9. What is ICDAS? Available at: https://www.icdas.org/. Accessed September 21, 2015.